This partnership marks a new milestone in the expansion of the QR payment ecosystem toward greater standardization, security, transparency, and international integration.

Amid the rapid digital transformation taking place across all sectors of the economy, businesses, household enterprises, and individual merchants are increasingly adopting technology to enhance operational efficiency, service quality, and customer experience. Digital payments, particularly QR code payments, not only enable fast and convenient transactions but also help businesses operate in a more professional and transparent manner.

At the same time, the continued growth of the tourism industry is driving demand for cross-border payment solutions, creating opportunities for businesses and merchants to better attract and serve international visitors. This, in turn, helps improve service quality and strengthen competitiveness in an increasingly globalized business environment.

Representatives of NAPAS and KiotViet Sign a Comprehensive Cooperation Agreement

To address these emerging trends, NAPAS has focused on developing a QR payment ecosystem centered around two key solutions, VietQRPay and VietQRGlobal, with the goal of building a unified, secure, and convenient digital payment infrastructure that supports both domestic and cross-border payment needs.

VietQRPay helps businesses and merchants improve sales management efficiency, monitor revenue, and reconcile payments for goods and services. Each VietQRPay transaction is linked to specific order information and the payment amount, enabling merchants to easily reconcile transactions, conduct transaction inquiries, and handle refunds, cancellations, or disputes. This contributes to protecting the interests of both buyers and sellers.

Meanwhile, VietQRGlobal expands businesses’ ability to serve international visitors. Through a unified branding and identification system, international tourists traveling in Vietnam can easily recognize VietQRGlobal acceptance points and use their familiar payment applications to complete QR code payments quickly and conveniently.

KiotViet is a business management platform used by more than 300,000 merchants across over 20 industries, including wholesale and retail, food and beverage (F&B), health and beauty, and accommodation services. With its extensive network and strong capabilities in providing digital business solutions, KiotViet serves as an important bridge for bringing NAPAS’s payment solutions more quickly and broadly to businesses and household merchants nationwide.

Building on the strengths of both organizations, NAPAS and KiotViet will work together to expand the VietQR payment ecosystem and further integrate digital payment solutions into day-to-day business operations. Through this partnership, the two parties aim to promote digital transformation, enhance management and operational efficiency for businesses and merchants, and broaden their ability to serve international customers. Ultimately, the collaboration is expected to contribute to the development of Vietnam’s commerce, tourism, and digital economy.

Mr. Nguyen Quang Minh, Chief Executive Officer of NAPAS

Speaking at the event, Mr. Nguyen Quang Minh, Chief Executive Officer of NAPAS, stated:

"QR payments in Vietnam are transitioning from a phase focused on expanding acceptance coverage to one centered on enhancing service quality, optimizing user experience, and creating greater value for the digital economy.

The partnership between NAPAS and KiotViet not only helps bring VietQRPay closer to the nationwide community of businesses and merchants, but also promotes the standardization of payments integrated with sales operations and business management processes.

At the same time, the expansion of the VietQRGlobal payment acceptance network will enable businesses to better reach and serve international customers. We firmly believe that this collaboration will contribute to the development of Vietnam’s digital payment ecosystem in a manner that is secure, transparent, and globally connected."

Sharing his views on the significance of this partnership, Mr. Tran Nguyen Hao, Chief Executive Officer of KiotViet, stated: "KiotViet is committed to supporting businesses and merchants through comprehensive, user-friendly solutions that deliver tangible results. Our partnership with NAPAS enables us to provide a fast, secure, and convenient payment experience for both domestic and international customers. We expect this collaboration to contribute to the promotion of cashless payments, improve operational efficiency for businesses and merchants, and expand opportunities to engage with international customers, thereby supporting the growth of Vietnam’s digital economy."

In the coming period, NAPAS and KiotViet will continue working together to expand the deployment of VietQRPay and VietQRGlobal among businesses and merchants across the country, while also researching and introducing new payment solutions to better meet the evolving needs of businesses and both domestic and international customers.